FAQ

ARE YOUR PRODUCTS NATURAL?

Yes! We use natural, plant-based, and organic ingredients in all of our products. Most products are Vegan and botanically infused with natural herbs and extracts. All of our products are cruelty free and contain NO silicone, parabens, and harmful sulfates. No dirty or toxic ingredients over here!

ARE YOUR HAIR PRODUCTS ONLY FOR CURLY HAIR? 

No. Although most of our products contain ingredients that cater to curly hair, our products can work for most hair types.  

CAN YOUR SKINCARE PRODUCTS BE USED ON SENSITIVE SKIN?

Yes. Our skincare products are made with natural and organic ingredients, natural fragrances/ essential oils, and infused with herbs such as Calendula, Rose, etc, to help soothe sensitive skin

SHELF LIFE & STORAGE

To ensure that your products are used during their time of optimal freshness, we recommend storing all products in a cool, dry place and out of direct sunlight. Recommend using all products within 6-8 months of purchase.

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER? 

We work hard to ensure that your products are made, packed and shipped with the most care. Due to our products being handmade, this process can take a little longer.

Processing time can range anywhere between 3-10 days before shipping. Once an order is placed, each customer will receive an email confirmation with order details. 

Once your order has been processed, please allow an additional 2-5 business days for your order to arrive. Each customer will also receive a confirmation email once the order has been shipped.   

DO YOU SHIP INTERNATIONALLY?

We currently DO NOT ship internationally. US shipping only. 

MY PACKAGE ARRIVED DAMAGED OR INCORRECT

If this happens, please email masmadebeauty@gmail.com with a picture of your order and confirmation receipt explaining the issue. We will work as quickly as possible to respond and correct the issue. 

REFUND POLICY

All sales are final. 

All products are hand made, and in order to protect the freshness and quality, Más Made Beauty does not offer exchanges, Returns or Refunds.

WARNINGS/ DISCLAIMER

Please consult with your physician before using these products if you are pregnant or have any known allergies. If you are known to suffer from any allergies or experience any irritation while using the product, we recommend discontinuing use. All our our products are meant for external use only.